Shipping policy

🚚 Shipping Policy
WeKart Online Store – Last Updated: March 2026

At WeKart Online Store, we aim to deliver your orders quickly, safely, and reliably. Please read our shipping policy carefully.

1. Order Processing Time

  • All orders are processed within 24–48 hours after payment confirmation.

  • Orders are not processed or shipped on Sundays or public holidays.

  • In case of high order volume, processing may be slightly delayed.

2. Shipping & Delivery Time

  • Estimated delivery time: 3–7 business days depending on location.

  • Remote or non-serviceable areas may take longer.

  • Delivery timelines are estimates and may vary due to courier delays.

3. Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout.

  • Free shipping may be offered on selected products or promotions.

4. Order Tracking

  • Once your order is shipped, tracking details will be shared via SMS, WhatsApp, or Email.

  • Customers can track their shipment using the provided tracking link.

5. Delivery Issues

  • If the package is tampered, damaged, or open at the time of delivery, do not accept it.

  • Record a video at the time of delivery/unboxing as proof for any claims.

6. Failed Delivery Attempts

  • If the customer is unavailable, the courier will attempt delivery again.

  • After multiple failed attempts, the order may be returned to us.

  • Re-shipping charges may apply in such cases.

7. Incorrect Address

  • Customers must provide a complete and accurate shipping address.

  • WeKart Online Store is not responsible for delays or losses due to incorrect address details.

8. Delays Beyond Control

  • We are not responsible for shipping delays caused by:

    • Courier service issues

    • Natural disasters

    • Government restrictions

    • Strikes or unforeseen events

9. Important Notice

  • All delivery-related disputes must be reported within 48 hours of delivery.

  • Claims without proper proof (such as unboxing video) may not be accepted.

10. Contact Us

For shipping-related queries:

📞 Phone: +91-9892796487
📧 Email: support@wekartonline.com

WeKart Online Store reserves the right to update this Shipping Policy at any time without prior notice.