Cancellation Policy
❌ Order Cancellation Policy
WeKart Online Store – Last Updated: March 2026
Our cancellation policy helps ensure smooth order processing and fair service for all customers. Please review the following guidelines regarding order cancellations.
1
Order Cancellation Before Shipment
✓ Orders can be cancelled before the product is shipped from our warehouse.
✓ Customers must contact our support team immediately after placing the order.
✓ Once the cancellation request is confirmed, the full payment will be refunded.
2
Orders Already Shipped
✗ Orders cannot be cancelled once they have been shipped.
✗ Customers may refuse delivery only if the package is unopened.
✗ Shipping and return courier charges may be deducted from the refund amount.
3
Refund Processing
✓ Refunds will be processed to the original payment method.
✓ Refund processing may take 5–7 business days depending on the payment gateway.
✓ Customers will receive confirmation once the refund is initiated.
4
Fraudulent or Misuse of Cancellation
✗ Repeated cancellation requests may be flagged by our system.
✗ We reserve the right to cancel suspicious or fraudulent orders.
Need Help With Cancellation?
Contact our support team and we will assist you within 24–48 hours.
support@wekartonline.com